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Payed BTC didn't Recieve Cheat



First off i want to apologize for using the wrong forum section, but i'm not seeing any section for Support/payments.
Okay so i renew'd a rust sub in BTC but i was stupid and i didn't read the message that says 
"Do not pay this invoice from Coinbase wallet or a bitcoin exchange account. Exchanges and especially Coinbase do not broadcast the bitcoin payment in time, thus resulting in failure. Use the following bitcoin wallets instead: Trezor, Copay, Electrum, Greenadress" 

i payed with coinbase not reading and thinking nothing of it, my money went through but i still can't access the cheat.

Can we work this out somehow? please let me know.


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