lex12 Posted April 6, 2017 Share Posted April 6, 2017 Hi, I purchased a new computer, but when I tried logging in on my main account, where I have a subscription, I could not because it asks for security question answers. I am typing the correct ones, but It still does not let me somehow. I emailed to request to change, about 4 days ago, and still no reply. Can some staff reset this? I can provide transaction ID to confirm my identity. My name was "lex" Link to comment Share on other sites More sharing options...
KingScrub Posted April 6, 2017 Share Posted April 6, 2017 1 hour ago, lex12 said: Hi, I purchased a new computer, but when I tried logging in on my main account, where I have a subscription, I could not because it asks for security question answers. I am typing the correct ones, but It still does not let me somehow. I emailed to request to change, about 4 days ago, and still no reply. Can some staff reset this? I can provide transaction ID to confirm my identity. My name was "lex" If you have access to the email I think you can just recover the account and reset the questions but I could be wrong. Link to comment Share on other sites More sharing options...
lex12 Posted April 6, 2017 Author Share Posted April 6, 2017 8 hours ago, KingScrub said: If you have access to the email I think you can just recover the account and reset the questions but I could be wrong. No dude, no option, just pass. What can. I do ;// Link to comment Share on other sites More sharing options...
LeeHyunSoo Posted April 6, 2017 Share Posted April 6, 2017 Ask your manager. Link to comment Share on other sites More sharing options...
khione Posted April 6, 2017 Share Posted April 6, 2017 It's case sensitive, just for you to know. Link to comment Share on other sites More sharing options...
shnyakin Posted April 6, 2017 Share Posted April 6, 2017 Сори если не по теме не могу скачать файлы с вашего форума кто поможет? Link to comment Share on other sites More sharing options...
lex12 Posted April 7, 2017 Author Share Posted April 7, 2017 13 hours ago, UnstucK said: Send me a private message with your answers to your security questions. You are obviously writting wrong answers. Dude cmon can you help Its been a week. Link to comment Share on other sites More sharing options...
RTEN Posted April 7, 2017 Share Posted April 7, 2017 That's a bad thing Link to comment Share on other sites More sharing options...
lex12 Posted April 7, 2017 Author Share Posted April 7, 2017 9 hours ago, RTEN said: That's a bad thing Looks like I am fucked. Will have to buy it again lol. staff wont even reply man Link to comment Share on other sites More sharing options...
how02 Posted April 7, 2017 Share Posted April 7, 2017 1 minute ago, lex12 said: Looks like I am fucked. Will have to buy it again lol. staff wont even reply man We're really sorry about that. Did you send a private message to @Unstuck or not? Link to comment Share on other sites More sharing options...
lex12 Posted April 7, 2017 Author Share Posted April 7, 2017 10 minutes ago, how02 said: We're really sorry about that. Did you send a private message to @Unstuck or not? I am pretty sure I did. I will give you a msg now. I got a new PC, and everything on my old was auto fill in, so I just logged in, and everything was saved. Now I have to type it in, I think my answers have to be few words off. But I will PM you now. Link to comment Share on other sites More sharing options...
RTEN Posted April 7, 2017 Share Posted April 7, 2017 (edited) 2小时前，lex12说： 看起来我是他妈的必须再买一次哈哈 工作人员甚至不会回复人 我羡慕你的邀请。 Edited April 7, 2017 by RTEN Link to comment Share on other sites More sharing options...
LeeHyunSoo Posted April 7, 2017 Share Posted April 7, 2017 It's case sensitive, just for you to know. Link to comment Share on other sites More sharing options...
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